Identifier of the provider
- Holder: ADVISERS FOR INTERNATIONAL PROGRAMS IN SPAIN, S.L.
- Registered office: C/ Bachiller 7 Bajo. – 46010 – Valencia (Valencia)
- CIF/NIF: B96732102
- Public Registry: Registered in the Mercantile Registry of Valencia, Volume 6062, Folio 196, Section 8ª, Page V-60009, Inscription 1ª.
- Telephone: 963391566
- E-mail: info@aipidiomas.es
Object
Through this text, we make available to all users and customers the conditions of use and registration that apply to our online services platform https://www.spanishinvalencia.com and the services we provide, reflecting all the rights and obligations of the parties.
All users who visit or access our platform and/or use any of our services must accept the conditions of use and privacy policy, as well as the different modifications and/or additional legal texts we may include in the future. If you do not agree with any of the conditions, you can unsubscribe from the service at any time or, if you are not a registered user, leave the platform.
Together with the present conditions, each of the services provided may be regulated by specific conditions of use and registration and, in any case, it is obligatory that the user expressly accepts them before using and/or contracting them.
1. Courses
– The minimum age in our courses is 16 years for general Spanish courses.
– The course price includes a Spanish level test, a personal interview, a free Microsoft Office license for the total length of your course, class recordings on Microsoft Teams, online material, access to all the school facilities, WIFI, cultural activities, and an end-of-course certificate.
– The course price does not include accommodation, health insurance or transfer unless stated otherwise.
– You can save money with our book loan program. Pay a deposit and borrow the book you will use during the lessons. Once your course is over, return the book and get your money back. Deposit: €40.
– AIP reserves the right to place the student after his level test in the best suitable group
A) General Spanish classes (Spanish 13, Spanish 20, Spanish 25, Spanish 30)
– 1 lesson of our group courses lasts 50 minutes.
– All levels available: from Absolute Beginner to Advanced (C1).
– There is a maximum of 10 students per class. This number may go up to 12 during high season (May to September) or due to specific needs of the school. The average number of students in summer is nine, and five in winter.
– In the case that there are fewer than 4 students in one group, the course time will be reduced to half, maintaining the price.
– Due to organizational needs, the school reserves the right to modify the time of the lessons and move morning lessons to the afternoon.
– Students can only enter classes until 10 minutes after starting time; if they are late, they must wait until the next break even when they participate online.
– An 80% of assistance is required to obtain the end-of-course certificate.
– To move to a higher level, students must take a written and oral test and pass the test.
B) Private lessons
– One-to-one lessons last 60 minutes each.
– Private lesson packs expired after one year. Once that period is over, you will not be able to use any remaining lessons.
– Private classes need to be cancelled 24h in advance, if not the hour will be discounted.
– The teacher only waits for 15min for the scheduled class, after that the class count, no refund or re-programming possible.
B) Bildungsurlaub
– AIP Language Institute has different recognitions of Bildungsurlaub, in any case the course must be 30 lessons/week.
– A cancellation of this course is only possible two weeks in advance and with the denegation of the employer of the Bildungsurlaub. If the cancellation is sent less than 2 weeks prior to course start the deposit of 150€ will be charged. The student can however use this deposit to move their course to a different date within one year.
– In case of illness a medical report is necessary if the student wants to make up for the missed lessons and move them to a different week within one year.
– An attendance of 80% to class is mandatory to obtain the end of course certificate.
– All lessons, even the ones for absolute beginners, are held in Spanish.
2. Starting dates
You can join our Spanish courses any Monday of the year, except if you do not know any Spanish.
If you are an Absolute Beginner, you can only join our courses on the following dates
January 7th & 20th;
February 3rd & 17th;
March 3rd, 17th and 31st;
April 14th & 29th;
May 12th & 26th;
June 9th & 23rd;
July 7th & 21st;
August 4th & 18th;
September 1st, 15th & 29th;
October 14th & 27th;
December 15th.
* These courses will start on Tuesday as Monday is a public holiday.
3. Public holidays
– AIP Language Institute will be closed every Saturday and Sunday of the year plus the following dates due to public holidays: January 6th & 22nd; March 19th; April 18th, 21st, & 28th; May 1st; June 24th; August 15th; October 9th; December 8th & 25th .
AIP Language Institute will not be closed for the entire Christmas holidays.
– There will be no refund due to public holidays as we make up for all of them. When there is a day off during the week, there will be some extra time during the other days to make up for the missing time.
*These dates may change according to possible changes in local holidays.
4. Accommodation
– Accommodation is offered subject to availability, and we highly recommend booking it well in advance, especially if you have decided to come in summer.
– Accommodation weeks go from Saturday to Saturday. Check-in: 5.00 pm, check-out: 10 am.
– Booking extra nights might be possible, but you must check availability with us before booking.
– At checkout time, the room must be tidy, clean, and without the student’s belongings. Students may remain in the common areas if they depart later this day.
– Important for late arrivals (between 11 pm and 7 am), please see point 5 TRANSFER
A) Host family (half board or full board)
– Accommodation in a host family includes expenses, meals, laundry and cleaning once a week.
– If you are unhappy with the family you have been assigned to, come and talk to us so we can find a solution.
– Distance can be up to 30min in public transportation
B) Shared apartment
– If you stay in a shared apartment, you will get a single room and share the common areas (living room, bathroom and kitchen) with 5-6 students. No meals are included in this type of accommodation.
– Once the student arrives in Valencia, it is necessary to pass by the school to pick up the key from a key box (code will be sent before arrival).
– Distance can be up to 30 minutes in public transportation.
– Apartment stays require a €200 deposit. This deposit will be refunded in full one month after leaving the apartment if everything was left in perfect condition and no excessive bills arrive. If the former conditions are not met, the refunded amount might decrease. Make sure you carefully read the apartment rules.
5. Transfer
– We can arrange a transfer service upon the student’s arrival. With this service, an official taxi company will pick the student up at the airport and take he/she to the host family residence or shared apartment.
Transfer service price: €70 /way, including a 1-hour wait time. | Extra waiting hour: €12.
This is an optional service and not mandatory.
– Mandatory: if you are scheduled to arrive in Valencia between 11.00 pm and 7.00 am, you must hire our special transfer service (€70/way).
6. Insurance
– We strongly recommend taking out full travel and health insurance in advance. If you need it, you can hire it through us.
– EU Nationals must bring their European Health Card.
– Also, we recommend getting insurance coverage against loss of fees and/or expenses that may incur due to cancellation or sudden early departure from a course.
7. Visa or NIE renovation
– Nationals of the following countries do not require a visa for stays of up to 90 days:
(a) EU countries, Australia, Canada, Japan, and the US.
(b) Brazil, Croatia, Cyprus, Iceland, Israel, Korea (Rep. Of), Liechtenstein, Malaysia, Malta, Monaco, Netherlands Antilles, New Zealand, San Marino, Singapore, Switzerland and Vatican City, and other Latin American countries.
– Those studying longer than 90 days may require a student visa except EU country nationals.
– 3 to 6 weeks are needed to process a visa application, depending on the country. Please bear this in mind when picking the dates for your course.
– Those willing to start the visa application process or renovate their NIE Card must pay their full tuition and accommodation fee. Suppose the application for a Visa is refused by the Spanish Embassy or Consulate.
In that case, we will refund the paid fees after deducting an administrative charge of €300 once we receive a copy of the refusal letter from the Spanish Embassy, Consulate or Extranjeria.
AIP reserves the right to contact the Consulate or Extranjeria for more information.
– All students with visa applications and NIE renovation must sign a contract before starting the course.
8. Booking & payment conditions
– To book a seat in one of our Spanish courses, you must fill out our Enrollment Form (which can be found on our website) and pay a non-refundable €150 deposit. This amount will be later deducted from the final balance of your course.
– To book an internship placement, you must pay €75 as a deposit (or €175 if you want your internship to be found in less than a month). We will deduct this amount from the final balance of your traineeship.
– You can pay via credit/debit card or bank transfer:
IBAN Number: ES0500751129420600187614
BIC Code: BSCHESMM
Bank Name: Banco Santander
Bank address: Calle Botánico Cabanilles 22. 46010 Valencia.
– Bank transfers may appear on our records after a couple of days. So, if you want to rush the enrolment process, email us a copy of the bank transfer receipt with your personal details.
– Once we receive the deposit payment, you will receive a confirmation email with all your booking information.
– You must pay the remaining balance of your course/internship one week before its beginning or on your first day of class at the latest.
– If you enroll in any of our online Spanish courses, you must pay the total amount before the beginning of your lessons.
– Your name should be visible in all your payments so you can keep track of them.
– We will not take any responsibility for any additional bank charges when paying for any of our services.
– Payment in installments is not available.
– If, for any cause, you need to pause your course and still have some lessons left, you will have one year to use those remaining classes from the date of your first day of class with us.
9. Cancellations
– When Visa applications are rejected, there will be an administrative charge of €300. The rest of the amount can only be refunded with an official denegation letter issued by the Embassy (see VISA).
– The €150 deposit is not refundable. If you cannot come on the date you booked your course, you can always modify the starting date in a one-year window.
– There will be no compensation for any missed days of classes, late starts or early departures, as you can access our lessons online if you need to or watch the recordings afterward. If you want to finish your course earlier than the original booking, we can save the remaining lessons for up to a year.
– If you find the course you chose too intensive and want to change to a less intensive one, you can convert your remaining weeks into private lessons. This change has a €60 charge.
– You can transfer your lessons to another student. The cost of the administrative process is €150.
– Accommodation cancellation: For bookings up to 5 weeks, there are no refunds. AIP will provide you with an alternative option (subject to availability). For 6+ week bookings, you need to give a two-week notice. You must pay for those two weeks, plus a €200 fine. The difference will be refunded.
– If your accommodation booking is linked to getting a visa, no total or partial refund will be made.
10. General conditions
– AIP Language Institute does not assume responsibility for loss, delay or accident of any kind whatsoever that may occur due to fault or negligence of any company or person carrying out ancillary arrangements.
– We reserve the right to cancel any arrangements or bookings without prior notice if payment conditions are unmet.
– The school reserves the right to change any arrangements outlined in the program announcements, offer substitutes of equal value, or cancel the program entirely with a full refund. Rates and schedules are subject to change.
– The company reserves the right to dismiss any student for misconduct or at any time the student engages in dangerous conduct to the student or others or engages in any criminal behavior.
Whether or not the student’s behavior justifies dismissal from the programs shall be within the sole discretion of AIP Language Institute and will not accept responsibility for damage to or loss of property, personal illness or injury, or death while a student is on the course.
– If an emergency requires surgery, hospitalization, or other medical care, AIP Language Institute will take any action considered appropriate under the circumstances, including but not limited to arranging for medical or psychiatric treatment, the administration of prescription drugs, and transportation back to their country.
AIP Language Institute will not cover costs that may arise due to the need to repatriate the student.
11. Misrepresentation
– The school is not liable if agents make promises to students that do not reflect the policies and services of the school as described in the Agent Manual and brochure.
It is the responsibility of the Agent promoting AIP Language Institute to give a true and accurate description of our programs.
12. Confidentiality and data protection
Under the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, all personal data provided during the use of the platform and during the provision of the services will be processed in accordance with the provisions of the Privacy Policy, which all users must expressly and previously accept to be able to register.
Any user who accepts the present conditions of use accepts in an informed, express and unequivocal manner our Privacy Policy, and in this sense, is entitled to the rights of access, rectification, cancellation and opposition concerning their personal data, being able to exercise them as reported in the aforementioned Privacy Policy.
14. Out-of-court dispute resolution
15. Applicable law and jurisdiction
13. Disclaimer
All efforts have been made to give accurate information in this document. Should mistakes or discrepancies occur, please bring them to our attention.
